Privacy Policy

Last updated: 8 September 2026

Cocoon Kids is a digital store operated by Cocoon E-Learn. Questions about this policy can be sent to hello@cocoonelearn.com.

Information we receive

We may receive information you choose to provide when you email us, contact us through WhatsApp, request support, or purchase a product. This can include your name, email address, message, order details and the information needed to respond to your request.

Payments and digital delivery

Payments and order delivery are securely processed by Gumroad, which acts as our merchant of record. Payment-card details are entered into its checkout and are not stored on this website. Gumroad processes purchase information under its own privacy terms.

Browser storage and technical data

The store may use browser storage to remember non-sensitive preferences such as currency selection and cart contents. Our hosting and service providers may also process routine technical information such as IP address, browser type, device information and request logs for security, reliability and troubleshooting.

How information is used

To provide products, receipts, downloads and customer support.
To answer questions and resolve order or technical problems.
To protect the store, prevent misuse and comply with legal obligations.
To improve the reliability and usability of our products and website.

Sharing and retention

We share information only with service providers needed to operate the store, process payments, deliver orders, host the website or comply with law. We do not sell personal information. We keep information only for as long as reasonably necessary for support, accounting, security and legal purposes.

Children's privacy

Our learning products are intended for adults to purchase and supervise. We do not knowingly request personal information directly from children. A parent or guardian should contact us if they believe a child has provided personal information.

Your choices

You may ask to access, correct or delete personal information held directly by Cocoon E-Learn, subject to legal and record-keeping requirements. You can also clear this site's local browser storage through your browser settings. For payment information controlled by Gumroad, use the privacy options provided through its checkout or customer portal.

Changes

We may update this policy as the store and its services develop. The latest version and update date will appear on this page.